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Supply & Returns

Onlinemarketss's (Onlinemarketss.com) ultimate goal is to get more customers for purchasing items satisfyingly on our website. However, there still exists little difference of our items from customer’s expectation. If the items you have got are not the ones you wish, please feel free to contact us to return or re-change via filling the return form, or you could keep in touch with us by E-mail at this address ([email protected]).
Our return policy will strictly comply with the local relevant laws. On the date of receipt of the goods, we promise you with 7-day unconditional return, 15-day unconditional replacement, 30-day maintenance or replacement for quality problems.
From the date of submitting after-sale applications, please return the goods, packaging and gifts together within 3 days. 

 

Please follow the instructions below to return an item:
Please send us an email to specify the reason for returning at first, our support staff will provide you the shipping address.
Please take care when unpacking and repacking your products.
Please enclose a piece of paper includes the following information:
1.Our name ordered on our website.
2.Order number
3. Specify the reason for returning the item
4.The email address ordered on our website.
 

We may not accept the return or re-change in the following circumstances: 
1. goods damaged.
2. gifts damaged.
3. packaging seriously damaged.
You need to carry the returning transportation charges. We will arrange delivery or refund within 5 days after we have got the package back. The refund will be returned to your payment account within 30 days.

If any other after-sale questions, please contact us via email [email protected], thanks for your support and understanding. We hope that you're satisfied with our services and looking forward to cooperation again, thank you!